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Am I Underpaid? How to Work It Out, and What to Do Next

A woman in a red jacket speaking on a panel at Simone's women's summit in California

Most people who are underpaid already suspect it. What stops them is not the suspecting. It is that a suspicion cannot be taken into a room and put on a table, so the conversation never starts, and another year goes by on a number somebody else set.

So let us turn the suspicion into something you can actually use. By the end of this you will have a written list of what you do and what it is worth in your market, which is the only thing that makes this conversation winnable. That matters because the gap you are looking at today is the smallest version of it you will ever see, and I will show you why in a moment.

Say you have been in the same role for about four years. You are the person people come to when something has gone wrong, you trained the last two hires, and your manager has said more than once that the team would struggle without you. Your pay has gone up twice, both times by a percentage everyone else got. Nobody has ever sat down and asked what the market pays for the work you actually do now, and you have not asked either, because the job is steady and the people are kind and raising it felt like it might change something you like. That situation is common and it is solvable, and the solving takes about an afternoon.

What does it actually mean to be underpaid?

Being underpaid means you are paid less than your work is worth in your market. It does not mean you are paid less than you would like, and that difference decides whether you win this conversation.

One of those is an opinion and the other is a fact somebody can look up. If you walk in saying you would like more money, your manager can hold a different opinion just as easily as you hold yours, and you have handed them the argument. If you walk in saying the work you do now sits below the market range for that work, and here is the range, you have handed them something they can check. That is not a debate any more. That is information.

So your job is not to build a case for why you deserve more. Your job is to find out what is true and be able to show it.

How do you find out if you are underpaid?

You compare the work you actually do today against what the market pays for that work. The hard half is the first one, and almost nobody gets it right.

Here is why. Pay gets set against a job title, and job titles are written on the day somebody is hired. Then the work moves. You pick up the thing nobody else wanted. You become the person who handles the difficult client. You quietly take over a process because it was breaking and you could see how to fix it. None of that goes back into the title, so your pay keeps being measured against a job you stopped doing some time ago.

Think about a phone plan you signed up for a few years back. The price was fair when you agreed to it, the market moved, and new customers started getting more for less. Nobody from the company is going to call and offer to move you, because why would they. You carry on paying the old rate for exactly as long as you do not look.

Pay works like that. Nobody is going to audit yours on your behalf.

What I want you to do first, before you look up a single salary figure. Answer three questions on paper. Does the work you do now match the work you were hired to do? Does your pay reflect the work you do now, or the work you were hired to do? And does anybody other than you know the difference?

If the answer to the last one is no, this is not a disagreement with your employer. It is information nobody has collected yet, and you are the only person who can collect it.

What is your work actually worth? Three questions that find it

We are bad at valuing our own work, and it is not modesty. The things you do best cost you the least effort, so they stop registering as accomplishments at all. The work that comes easily is the work you forget to count, and it is usually the work nobody else could replace.

That runs exactly the wrong way. The things you would most want a manager to know are the ones you are least likely to write down, and the things you struggled with feel big enough to mention. So the list you make from memory is close to the opposite of the list you need.

The way through is not to think harder about your achievements. That produces a short, oddly humble list. It is to ask questions that come at your value sideways. These three do the most work.

The Crisis Question. What happens when something goes wrong and you are not there? Think about the last time you were on holiday or off sick. What waited for you. What went to somebody else and came back wrong. What people apologized for when you walked in. That is a list of things you hold together, and it is longer than anything you would write if somebody simply asked what you are good at.

The Money Question. Where does money come in, get saved, or stop leaking because of what you do? This feels impossible if your job is not obviously commercial, and it is almost always answerable. A client who stayed because you handled something well is revenue. A process you fixed that stopped eating three hours a week is cost. You do not need to work in sales for your work to touch money, because nearly all work does.

The Invisible Labor Question. What would fall through the cracks if you stopped paying attention to it? This is my favourite of the three, because it finds the work that appears in nobody's plan. You notice when a client has gone quiet. You remember the contract renews in March. You keep a running sense of who is struggling and you adjust around it. None of that is in your job description and all of it is holding something up.

Go back to our four-year example. Answer those three honestly and you no longer have a feeling about being undervalued. You have a list, and on it are training two hires, being the person problems escalate to, and holding things together across a holiday. A feeling cannot go into a conversation, and a list can.

Then go and look up the market. Live job advertisements for the work on your list, not for your job title. More than one salary source, because they disagree with each other. And if you know people in similar roles elsewhere, ask about ranges rather than about their own pay, which is a much easier question for anyone to answer.

That is your afternoon, and it is three questions, one list and one range.

What does it cost you to know, and not ask?

This is the part worth being unsentimental about, because the cost of staying quiet is bigger than the monthly difference and it does not sit still.

A pay gap compounds. Future raises are worked out as a percentage of what you already earn, so a base that is too low makes every increase on top of it smaller. Pension contributions are usually a percentage of salary, so a low base quietly lowers those too. And when you move jobs, the first question is frequently what you currently earn, so this year's number follows you into the next place and helps set the offer there.

Here is the arithmetic, and the figures are invented to make it visible rather than to describe anybody. Say the gap is eight thousand a year. Three years is twenty-four thousand before you add the raises that would have been calculated on the higher base, and the contributions that would have been a percentage of it.

The gap you are looking at today is the smallest version of it you will ever see.

So the cost of deciding to leave it another year is not one year of the difference. It is one year of the difference, plus a permanently lower base for everything that compounds on top, plus the number that follows you to your next job.

There is a quieter cost and it is the one that actually makes people leave. Being told you are indispensable is lovely to hear and it is not compensation. When the praise keeps arriving and the pay does not move, something curdles, and people describe it as feeling taken for granted. That feeling is accurate. It is usually what ends a job somebody genuinely liked.

Does doing your job well really count as an accomplishment?

Yes, and this is the objection that stops most people, so let us settle it.

The thought goes: that was just my job, so it does not count. Consider two people in the same role with the same job description. One does what is required. The other notices what is breaking, suggests the fix, takes it on without being asked, and delivers better than what was specified. Both are doing their job. One of them is obviously worth more.

The question was never whether something was in your job description. The question is whether you created value. Your list is how you show which of those two people you are.

Nobody is paid for a job description. They are paid for what the job description turned into.

What do you do once you know?

Write the inventory down this week. The three questions, answered properly on paper, with what each item did for the business in plain language, and your market research beside it. What you have then is a document rather than a grievance, and a document is what makes the next conversation a professional one.

Then say the sentence out loud a few times before you say it to anyone. Something like this. The work I am doing has changed quite a bit since this role was set up, and I would like us to look together at where it now sits. That is a reasonable thing to say to a reasonable manager. And if your manager turns out not to be reasonable, the document you just built is also exactly what you need to go and look elsewhere.

One more thing, because it is the whole point. Working out what you are worth is not greedy and it is not disloyal. It is ordinary professional maintenance, the same as checking your own insurance or your own phone bill. The only unusual thing about it is how rarely anybody does it for their pay.

You are not asking anybody for a favour. You are bringing them information they did not have.

Common questions

How do I find out if I am underpaid without asking my coworkers what they earn?

You do not need anybody's individual salary, and asking about ranges rather than numbers is easier for everyone. Live job advertisements for the work you actually do are the most useful source, because they show what an employer will pay today rather than what somebody negotiated three years ago. Use more than one salary site, since they are built from different data and will not agree.

What if I find out I am underpaid and my employer cannot afford to fix it?

Then you have learned something real about your situation rather than about your worth, and those are different things. A business with no room in the budget this year is a fact you can plan around. Ask what would need to be true for it to change and by when, and write down what they say. If the answer is vague every time you ask, that is also information.

Is it unprofessional to bring up market rates with my manager?

No, as long as you bring it as information rather than a threat. Managers deal with market rates constantly, because that is how they hire, so you are raising something they already think about. What lands badly is an ultimatum. What lands well is a request to look at the question together.

How often should I check whether my pay is still fair?

Once a year is plenty, and the moment is whenever your work changes shape rather than a date in the calendar. If you have taken on something that was not yours a year ago, that is your signal, because that is when your pay and your actual job started to drift apart again.

*This article is education and coaching rather than financial, tax, legal or employment advice, and it cannot account for your own situation or the rules where you work.*

Nobody is going to come and tell you what your work is worth. That is not unkindness, it is just how it goes, and it means the first move is always yours.

Simone Cimiluca-Radzins is a business and finance expert, a CPA and a keynote speaker. She helps women read their own numbers, price their work properly and build businesses that pay them.